Privacy Policy

We and our third-party service providers may use a variety of tracking technologies that automatically (or passively) store or collect certain nonpersonal information whenever you visit or interact with the Site (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site. This Usage Information may include:

• Your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Site, and our systems identify your Device by its Device Identifier;
• Your Device functionality (including browser, operating system, hardware, and mobile network information);
• The areas within our Site that you visit and your activities there, including remembering you and your preferences, and the pages, screens, or other displays of information looked at by you;
• Your Device location;
• Your Device characteristics;
• Certain other Device data, including the time of day, date, length of your visit(s), frequency of your visits and patterns of use among other information;
• Domain name you use to access the Internet and other information obtained from Web page headers (i.e., type of Device and type and version of web browser); and
• Internet address from which you linked to the Site; and
• Information contained in or relating to any communication that you send to us or sent through the Site, including the content of the communication and metadata associated with.

On the Site, we may ask you to provide us or our service providers with information that identifies you personally (“Personal Information”) such as:

• Full name
• Date of birth
• Relationship status
• Home address and telephone number
• E-mail address
• Social security number
• Driver’s license number
• Bank account and/or payment card information
• Employment information
• Information about your assets, debts and income
• Username
• Password

We may collect this information through various forms and in various places on the Site, including if you apply for a loan, through “contact us” forms, or when you otherwise interact with the Site.

Please see our Privacy Notice, which we provide to all our customers, for a comprehensive explanation of how we collect, use and share Personal Information and what your can do to limit the use and sharing of your Personal Information.

We and our service providers may use your information that is subject to this Privacy Policy:

• To process transactions such as your loan application,
• To underwrite your loan,
• To provide you with information such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about new products, services or upcoming events,
• To verify your identity,
• To prevent fraud,
• To create your account
• To communicate with you about your transactions, such as to provide customer support,
• To offer you products and services,
• To send billing statements, service and collect amounts you owe,
• To enable you to participate in a variety of the Site’s features such as to enable you to participate in online entry sweepstakes, contests or other promotions;
• To customize your experience on the Site or to serve you with specific content or ads that are relevant to you,
• To improve the Site, our marketing and our Site offerings;
• For internal business purposes; and
• For other purposes that are disclosed at the time you provide your information or otherwise set forth in this Privacy Policy.
• To the extent necessary to enforce the Terms of Use

iLoan uses tracking technologies, such as Cookies and Web Beacons, on our Site to collect and store Usage Information whenever you visit or interact with the Service. A “Cookie” is a small file containing alphanumeric characters that stores information about the user or records the user’s browsing activity. Cookies are stored on your Device’s hard drive. A “Web Beacon” is an electronic image (1x1 .gif) located within a certain web page that allows the Site to record the simple actions of the user opening the page. Cookies, Web Beacons, and other tracking technologies (e.g., HTML5 and Flash local storage, embedded scripts, and e-tags/cache browsers) may be active on our Site. There may be other tracking technologies now and later devised and used by us in connection with the Site.

iLoan may send one or more tracking technologies to your Device when you visit the Site, or other sites where iLoan ads appear, for a variety of purposes, including:

• To allow you to use and access the Site’s functionality,
• To monitor your experience on the Site,
• To allow us to improve the Site to better serve our customers and other users,
• To improve security on the Site,
• For identify verification and fraud prevention,
• To analyze traffic and transactions on this Site,
• Keeping track of your specified preferences, including in terms of the presentation of content on our Site, and
• To market our products and services, including to deliver content, including content relevant to your interests on our Site and thirdparty services based on how you interact with our content.

In addition to the list above, we may also work with data providers who may collect web log data from you, such as your IP address and information about your browser or operating system. We may place a data provider's cookie which will be used to recognize your browser and enable you to receive customized ads or content. These cookies contain no personally identifiable information; they may contain or reflect demographic or other interest-based data in a de-identified form. The information in these cookies may be linked to data you voluntarily have submitted to us, such as your name, postal address or email, which we may share with a data provider in hashed or encrypted form. To opt-out of these data provider cookies, please go to the Digital Advertising Alliance ("DAA") website at http://www.aboutads.info/choices.

iLoan also uses depersonalized aggregated Usage Information to assess and maximize the performance of the Site. This depersonalized Usage Information may be provided to other companies to assist us with these objectives, including, but not limited to, third party advertisers, analytics providers, and other service providers. Depersonalized Usage Information does not include any Personal Information that can be used to identify individuals.

Your browser should allow you to manage tracking technologies. However, if your browser’s settings are too restrictive you may not be able to use all of the features of this Site.

In cases where you may enter this Site from a third party site, such as a search engine or referral site, those sites may use tracking technologies to monitor their own site performance, traffic, etc. You must review the privacy policy of each third party site in order to determine what information about you is collected and how that information is used.

The Site may include functionality that allows certain kinds of interactions between the Site and a third-party web site or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. For example, if you click on social media icons on the Site (such as for Facebook, Twitter or Instagram), those actions may be associated with, and we may have access to, your Personal Information you provided on those third-party sites or applications. If so, we will then treat it as Personal Information under this Privacy Policy, since we are collecting it as a result of your accessing of and interaction on our Site. In addition, we may provide third-party sites’ interfaces or links on the Site to facilitate your sending a communication from the Site. For example, we may use third parties to facilitate emails, tweets or Facebook postings. These third parties may retain any information used or provided in any such communications or other activities and these third parties’ practices are not subject to our Privacy Policy. We may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Site.

Data about your activities online is being collected on our Site for use in providing advertising tailored to your individual interests. We may use third parties such as network advertisers and ad exchanges to serve advertisements across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party websites and viewing of ads and of our content. Third parties may offer you a choice as to whether or not to have your information collected for that purpose. This section of the privacy policy provides details and explains how to exercise that choice.

You may see certain ads on other third-party websites and services across the Internet because we participate in advertising networks administered by third parties. These networks track your online activities over time and across third party websites by collecting information through automated means, including through the use of the tracking technologies described elsewhere in this Privacy Policy, and they use this information to show you advertisements (including our ads) that are tailored to your individual interests. The information they collect includes information about your visits to our Site, such as the pages you have viewed. These third-party tracking technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements too many times; and (c) understand the usefulness to you of the advertisements that have been delivered to you. You acknowledge and agree that associated technology may access and use your Device and may set or change settings on your Device in connection with the associated operations.

This collection and ad targeting takes place both on our Site and on third-party websites that participate in the ad network, such as websites that feature advertisements delivered by the ad network. This process also helps us track the effectiveness of our marketing efforts. For example, third-party service providers, including Google, may show you our ads on the Internet. Third party vendors, including Google, use tracking technologies to serve ads after a user visits our Site. The tracking technologies are used to say: “This person visited this page, so show them ads relating to that page.” You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page (https://www.google.com/settings/u/0/ads/authenticated?hl=en). We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options, including Google’s opt-out.

• Remarketing with Google Analytics
• Google Display Network Impression Reporting
• Google Analytics Demographics and Interest Reporting
• Integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

Third-party analytics and other service providers may set and access their own tracking technologies on your Device and they may otherwise collect or have access to information about you, which may include Personal Information. For example, on the Site, Google will collect, store, and use this information to create statistical reports about your use of the Site. You can opt-out of the Google Analytics Advertising Features through their Ads Settings or any other available means. Google Analytics’ currently available opt outs can be found at: https://tools.google.com/dlpage/gaoptout. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options, including Google’s opt-out.

Further, while we may use a variety of companies to serve advertisements on the website, you may wish to visit http://www.networkadvertising.org/choices, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members. Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver targeted content and/or ads to you, which will affect this and other sites, but does not mean you will no longer receive any targeted content and/or ads. Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different device or change web browsers, your NAI opt-out may not, or may no longer, be effective. Additional information is available on the NAI’s website accessible by the above link. You may also be able to opt-out of receiving third-party behavioral ads by visiting the DAA website at http://www.aboutads.info/choices/. Similar limitations may apply to the DAA opt-out.

We are not responsible for effectiveness of or compliance with any third-parties' opt-out options.

We may share non-Personal Information, such as aggregated user statistics, with third parties. We may share your Device Identifiers with third parties along with data related to you and your activities. Please refer to our Privacy Notice, which explains what Personal Information we may share with third parties. In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy. We may disclose your information, including Personal Information, as follows:

• For any purpose to which you expressly consent;
• To protect or enforce our rights or the rights or safety of others;
• As permitted or required by applicable law, regulation, subpoenas, governmental requests or legal process;
• In association with a merger, acquisition, restructuring, asset transfer, or other operational or corporate changes to our company, including during the course of any due diligence process;
• For joint marketing with other companies;
• To our parent, subsidiaries and affiliates;
• To non-affiliates for their marketing purposes; and
• To our third party service providers who may only use shared information in accordance with this Privacy Policy and only provide the services we request. We may use third-party service providers to perform certain services on behalf of us or the Site, such as: (i) to assist us in Site operations; (ii) to process your transaction and maintain your account; (iii) to manage a database of customer information; (iv) hosting the Site; (v) designing and/or operating the Site’s features; (vi) tracking the Site’s activities and analytics; (vii) enabling us to send you special offers or perform other administrative services; and (viii) other services designed to assist us in maximizing our business potential. We may provide these service providers with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us.

Keeping your account information accurate and up to date is very important. You may request access to the Personal Information iLoan maintains about you, or you may ask questions or raise issues with the accuracy of your Personal Information, with us by contacting us at the following phone number or postal address:

1-800-453-2017, iLoan c/o OneMain, P.O. Box 3662, Evansville, IN 47735-3662. We will promptly investigate your concerns, respond to you and update our records as needed.

We request that you keep your information as up to date as possible so that you may get the maximum benefit from iLoan. You can make changes by calling us at 1-800-675-0200. In particular, please make sure that you inform us of e-mail address changes since this is the quickest way to communicate. When you edit your Personal Information or change your preferences on the Site, information that you remove may persist internally for our administrative purposes

What about Email and Text Messaging?

You may cancel or modify our e-mail marketing communications you receive from us by following the instructions contained within our promotional e-mails. This will not affect subsequent subscriptions and if your opt-out is limited to certain types of e-mails the opt-out will be so limited. If you subscribe to text messages from us, you can terminate a particular text message subscription by reply texting “STOP.” Subsequent or different subscriptions will be unaffected. Please note that we reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and service announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.

ILoan endeavors to incorporate commercially reasonable physical, electronic, and procedural safeguards to help protect and secure your Personal Information. We maintain Personal Information in secure computer systems and we limit the employees’ access to those with a business reason to see it. More specifically, employees may access information about you when needed to maintain your accounts or otherwise meet your needs. Our employees are trained to understand and comply with iLoan’s security safeguards. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure.

This Privacy Policy is for customers and visitors, and only applies to this Site. This Site only includes its home page and pages hereunder operated by iLoan. This Privacy Policy does not apply to any linked site or any site provided by a third party. You must consult the privacy policy of such third party sites, in order to determine what information about you is collected and how that information is used.

Third parties use tracking technologies in connection with our Site which may include the collection of information about your online activities over time and across third-party websites or online services. We may not control those tracking technologies and we are not responsible for them. However, you consent to potentially encountering third-party tracking technologies in connection with use of our Site and accept that our statements under this Privacy Policy do not apply to the tracking technologies or practices of such third parties.

Third parties that have content embedded on our Site may set Cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific iLoan website from a certain IP address.

Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party websites or online services (e.g., browser Do Not Track (DNT) signals). Currently, we do not monitor or take any action with respect to these signals or other mechanisms. We do not allow third parties to collect Personal Information about a user's online activities, over time and across different sites, services, and applications, when that user uses our site, service or applications.

User Content and Public Information. The Site may permit you to submit ideas, photographs, video, pictures, data, information about your location, questions, comments, suggestions or other content, including Personal Information (collectively, “User Content”). We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that we do not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Site or what others do with information you share with them on the Site. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Site.

Name and Likeness. We may also publish your name, voice, likeness and other Personal Information that is part of your User Content, and we may use the content, or any portion of the content, for advertising, marketing, publicity and promotional activities. For full terms and conditions regarding User Content you submit to the Site, please review our Site’s Terms of Use.

We are a general audience site and we do not knowingly collect, maintain, or use Personal Information on our Site about children under the age 13 that requires parental notice and consent under the Children’s Online Privacy Protection Act (“COPPA”). If you are a child under 13 years of age, you are not permitted to use the Site and should not send any information about yourself to us through the Site

If we become aware that we have collected personal information from any child, we will dispose of that information in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with Personal Information without COPPA-required consent, please contact us using the contact information provided below.

Our Site is operated in the United States and intended for users located in the United States. If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States. The data protection laws in the United States may differ from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including Personal Information, in the United States as set forth in this Privacy Policy.

From time to time, we may change this Privacy Policy. If we do, we will post the changed Privacy Policy on the Site. The effective date of this Privacy Policy, as stated below, indicates the last time this Privacy Policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed this Privacy Policy.